> ## Documentation Index
> Fetch the complete documentation index at: https://docs.book2befit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check-in & Kiosks

> Check clients in by QR code or manually, and set up self-service kiosk devices.

Check-in lets you record attendance for a session. A client can be checked in by scanning their personal QR code, or staff can look them up manually. Kiosks let clients check themselves in on a dedicated device without any staff involvement.

<Note>
  QR Check-in is available on all plans.
</Note>

## Check-in page

Go to **Check-in** in the dashboard to open the check-in screen. There are two modes, switchable at the top:

* **QR Scanner** — uses your device's camera to scan a client's QR code
* **Manual** — search for a client by name or email and pick their active product

### QR Scanner mode

Point the camera at the client's QR code. The app processes the code and shows the result immediately:

* **Success** — shows the client's name, session or product used, and sessions remaining (if applicable)
* **Already checked in** — if the client has already been checked in today, this is flagged clearly
* **Error** — if the code is invalid or expired, an error message is shown

### Manual mode

1. Search for a client by name or email.
2. Select the client. Their active products are listed.
3. Click **Check in** next to the product to use for this visit.

Manual mode is useful when a client doesn't have their QR code available, or for checking in walk-ins.

### Recent check-ins log

Both modes maintain a live log of the last 10 check-ins during your session (stored in your browser tab, not on the server). Each entry shows the client name, product used, and remaining sessions.

### Undoing a check-in

Each entry in the log has an **Undo** button. Use this to reverse an accidental check-in. Reversing a check-in restores the session credit to the client's product.

***

## Kiosks

A kiosk is a self-service check-in screen you can open on any tablet or dedicated device. Clients walk up, scan their QR code, and check themselves in — no staff needed.

### Setting up a kiosk

Go to **Kiosks** in the dashboard and click **Add kiosk**.

| Field    | Description                                                  |
| -------- | ------------------------------------------------------------ |
| Name     | A label for the kiosk (e.g. "Front Desk", "Studio Entrance") |
| Location | Optionally link it to one of your locations                  |

Once created, each kiosk gets a unique link. Copy the link and open it on the device you want to use as the kiosk. The kiosk link works without logging in — it is tied to a secure token, not an account.

### Managing kiosks

| Action           | Description                                                        |
| ---------------- | ------------------------------------------------------------------ |
| Copy link        | Copies the full kiosk URL to your clipboard                        |
| Open             | Opens the kiosk in a new tab for preview                           |
| Enable / Disable | Temporarily deactivate a kiosk without deleting it                 |
| Delete           | Permanently removes the kiosk — its link stops working immediately |

<Warning>
  If you delete a kiosk, the link you shared with staff or posted at the door stops working straight away. Create a new kiosk and update the link if needed.
</Warning>

<Accordion title="Where does a client find their QR code?">
  Each client has a personal QR code available in their client portal (your public booking page → Account). They can screenshot it or show it directly from their phone.
</Accordion>

<Accordion title="Does a kiosk require internet?">
  Yes. The kiosk communicates with the server on each scan to verify the QR code and record the check-in. A stable internet connection on the kiosk device is required.
</Accordion>