> ## Documentation Index
> Fetch the complete documentation index at: https://docs.book2befit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plan Tiers

> Compare Starter, Growth, Business, and Enterprise: features and limits at a glance.

Book2befit is available in four tiers. All plans include the core booking and scheduling engine. Higher tiers unlock advanced features and higher limits.

## Feature matrix

| Feature                | Starter                     | Growth                                      | Business                                    | Enterprise                   |
| ---------------------- | --------------------------- | ------------------------------------------- | ------------------------------------------- | ---------------------------- |
| Locations              | 1                           | Up to 2                                     | Up to 5                                     | Unlimited                    |
| Team members           | 2 (owner + coach)           | Up to 5                                     | Up to 10                                    | Unlimited                    |
| Active clients         | Up to 50                    | Up to 250                                   | Unlimited                                   | Unlimited                    |
| Sessions / mo          | Up to 75                    | Unlimited                                   | Unlimited                                   | Unlimited                    |
| Payments               | Online (3.5% + Stripe fees) | Online (2% + Stripe fees) + Pay at location | Online (1% + Stripe fees) + Pay at location | Custom                       |
| Public booking page    | ✓                           | ✓ Custom branding                           | ✓ Custom branding                           | ✓ Custom branding and domain |
| Recurring schedule     | —                           | —                                           | ✓                                           | ✓                            |
| Online session link    | ✓                           | ✓                                           | ✓                                           | ✓                            |
| Products & memberships | ✓                           | ✓                                           | ✓                                           | ✓                            |
| Waitlist               | ✓                           | ✓                                           | ✓                                           | ✓                            |
| QR Check-in            | ✓                           | ✓                                           | ✓                                           | ✓                            |
| Email notifications    | ✓                           | ✓                                           | ✓                                           | ✓                            |
| Analytics & reporting  | Basic analytics             | Standard analytics                          | Advanced analytics + Reporting              | Full analytics + Reporting   |
| Support                | Email support               | Priority email support                      | Dedicated email support                     | Custom                       |

## Tier gates in the app

Features locked to a higher tier show an upgrade prompt rather than an error. For example:

* On **Starter** and **Growth**: the **+ Recurring Sessions** button is hidden on the Sessions page (recurring schedules require Business or above).
* On **Starter**: the **Branding** tab in Location settings is not available.

## Changing your plan

Go to **Settings → Billing** to upgrade or downgrade your plan. Changes take effect immediately on upgrade. Downgrades take effect at the end of the current billing period.

<Accordion title="Is there a free plan?">
  Yes. Book2befit has a permanent free plan (Starter). No trial period, no credit card required. You can run your studio on the Starter plan indefinitely and upgrade when you need more features.
</Accordion>

<Accordion title="What happens to my data if I downgrade?">
  Your data is never deleted on a downgrade. Gated features simply show an upgrade prompt. You lose the ability to use them, but nothing is removed. If you're unsure what a downgrade affects, contact [support](mailto:support@book2befit.com) before making the change.
</Accordion>

<Accordion title="Is annual billing available?">
  Yes, annual billing is available and offers a discount compared to monthly. Switch between monthly and annual in **Settings → Billing**. View our pricing plans here: [https://book2befit.com/#pricing](https://book2befit.com/#pricing).
</Accordion>

## Dedicated support

Business and Enterprise plans include dedicated support channels:

* **Business:** [business@book2befit.com](mailto:business@book2befit.com)
* **Enterprise:** [enterprise@book2befit.com](mailto:enterprise@book2befit.com)

All other plans can reach general support at [support@book2befit.com](mailto:support@book2befit.com).