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Documentation Index

Fetch the complete documentation index at: https://docs.book2befit.com/llms.txt

Use this file to discover all available pages before exploring further.

A booking connects a client to a session. Bookings can be created by you (from the dashboard) or by clients themselves (from the public booking page).

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Creating a booking manually

From the Bookings page or the Dashboard, click + Add Booking.
  1. Select a session from the list.
  2. Enter the client’s email address. The client must have an existing account.
  3. Optionally add internal notes.
  4. Click Create Booking.
A confirmation email is sent to the client automatically.
You can also add a booking directly from a session row — expand the session and use the booking panel there.

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Multi-seat bookings

A single booking can cover multiple seats in a session — useful for couples, families, or group purchases. When creating a booking, set the Number of seats field. Each seat counts against the session’s capacity.

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Check-in

Once a session is underway, mark clients as checked in from the Bookings page or the expanded session row. Checked-in and no-show data feeds into your Analytics dashboard (occupancy rate, no-show rate).

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Cancellations

Find the booking in the Bookings list, open it, and click Cancel Booking. You can choose whether to issue a refund at the point of cancellation.

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Auto-refund on cancellation

To enable automatic refunds when a session is cancelled at the studio level, go to Settings → Payments and toggle Auto-refund on cancellation ON. Requires Stripe to be connected.

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Waitlist promotion

When you cancel a booking on a previously full session, the system can automatically promote the first client on the waitlist.
  • The promoted client receives a booking confirmation email.
  • Their waitlist entry is removed.
  • The session’s current_bookings count is updated.

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Filtering and export

Filter bookings by session, client, status (Confirmed · Cancelled · Checked-in · No-show), or date range. Click Export CSV to download the current filtered view.

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Confirmation emails

Booking confirmation emails are sent automatically via Supabase Edge Functions. They include:
  • Session name, date, and time
  • Location address
  • A link to view or cancel the booking
No — clients must have an existing account. To onboard a new client, use the Invite flow in the Clients section, or direct them to your public page to register.
You’ll see a message that the session is full. You can add the client to the waitlist instead. From the dashboard, expand the session and click View Waitlist to manage it.