Book2befit uses Stripe for all payment processing. You connect your own Stripe account so payouts go directly to you.Documentation Index
Fetch the complete documentation index at: https://docs.book2befit.com/llms.txt
Use this file to discover all available pages before exploring further.
Connecting Stripe
Complete Stripe onboarding
Fill in your business details, bank account, and identity verification on Stripe’s side. This typically takes a few minutes.
Until Stripe is connected, sessions can still be set to At Location payment only.
Payment methods
When creating a priced session (price > €0), you choose how clients can pay:| Method | Description |
|---|---|
| Online | Client pays via Stripe when booking from the public page. Card, iDEAL, and other local methods depending on your Stripe settings. |
| At Location | Client pays in person. No Stripe charge — you handle it manually. |
Invoices
Invoices are generated automatically for every completed online payment.- View all invoices under Payments → Invoices.
- Download individual invoices as PDF.
- Send invoices directly to a client’s email from the invoice detail page.
Credit notes
If a booking is refunded after an invoice has been issued, a credit note is generated automatically to balance the books. Find them under Payments → Credit Notes.Refunds
- Manual refund
- Auto-refund on cancellation
Open a booking or invoice, click Refund, and confirm the amount. The refund is processed via Stripe and typically lands in the client’s account within 5–10 business days.
Payment receipts
Clients receive a payment receipt by email after every successful online transaction. You can also resend or download receipts from Payments → Receipts.Disconnecting Stripe
To disconnect Stripe, go to Settings → Payments and click Disconnect. Existing payment records are retained. New online payments will be paused until a new Stripe account is connected.Which currencies are supported?
Which currencies are supported?
Book2befit supports any currency that Stripe supports in your country. The currency is set at the organization level in Settings.
Are there transaction fees on top of Stripe's fees?
Are there transaction fees on top of Stripe's fees?
No. Book2befit does not charge additional transaction fees. You pay Stripe’s standard processing rates only.
What happens if a payment fails?
What happens if a payment fails?
Failed payments appear in your Payments dashboard with a failed status. For subscription products, Stripe retries the charge according to your Stripe retry settings.