Skip to main content
Check-in lets you record attendance for a session. A client can be checked in by scanning their personal QR code, or staff can look them up manually. Kiosks let clients check themselves in on a dedicated device without any staff involvement.
QR Check-in is available on all plans.

​
Check-in page

Go to Check-in in the dashboard to open the check-in screen. There are two modes, switchable at the top:
  • QR Scanner — uses your device’s camera to scan a client’s QR code
  • Manual — search for a client by name or email and pick their active product

​
QR Scanner mode

Point the camera at the client’s QR code. The app processes the code and shows the result immediately:
  • Success — shows the client’s name, session or product used, and sessions remaining (if applicable)
  • Already checked in — if the client has already been checked in today, this is flagged clearly
  • Error — if the code is invalid or expired, an error message is shown

​
Manual mode

  1. Search for a client by name or email.
  2. Select the client. You’ll see their confirmed bookings for today’s sessions as well as their active products.
  3. Click Check in next to the booking or the product to use for this visit.
Manual mode is useful when a client doesn’t have their QR code available, or for checking in walk-ins.

​
Recent check-ins log

Both modes maintain a log of the last 20 check-ins, fetched from the server (not stored locally) — it’s scoped to your organization, not just your current browser tab. Each entry shows the client name, product used, and remaining sessions.

​
Undoing a check-in

Each entry in the log has an Undo button. Use this to reverse an accidental check-in. For a product-based check-in, this restores the session credit; for a booking-based check-in, it just clears the check-in timestamp — there’s no credit to restore.

​
Kiosks

A kiosk is a self-service check-in screen you can open on any tablet or dedicated device. Clients walk up, scan their QR code, and check themselves in — no staff needed.
Kiosks require the Business plan or above. On Starter and Growth, the Kiosks page shows an upgrade prompt instead. This only affects the dedicated kiosk devices — QR Check-in in the dashboard (above) is available on every plan.

​
Setting up a kiosk

Go to Kiosks in the dashboard and click Add kiosk. Once created, each kiosk gets a unique link. Copy the link and open it on the device you want to use as the kiosk. The kiosk link works without logging in — it is tied to a secure token, not an account.

​
Managing kiosks

If you delete a kiosk, the link you shared with staff or posted at the door stops working straight away. Create a new kiosk and update the link if needed.
Each client has a personal QR code available in their client portal (your public booking page → Account). They can screenshot it or show it directly from their phone.
Yes. The kiosk communicates with the server on each scan to verify the QR code and record the check-in. A stable internet connection on the kiosk device is required.