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Settings is where you configure your organization at a global level. Navigate to Settings in the dashboard sidebar. Settings has three tabs: Organization, Calendar, and Billing.

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Organization tab

This is where you manage your organization’s profile and address details.

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Coach permissions

Also on the Organization tab, there’s a Coach permissions card where you can toggle Allow coaches to create sessions. When enabled, coaches can create and manage sessions from their own schedule view. When disabled, only owners and admins can create sessions.

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Refund policy

Also on the Organization tab, there’s a Refund policy card with a toggle to automatically refund clients via Stripe when they cancel their own membership or pass online. When enabled, a client self-cancelling a plan that was paid online through Stripe gets the full remaining paid amount refunded automatically. This only applies to payments made online through Stripe — payments made at your location are never auto-refunded, and it’s off by default. See Products for how this interacts with client self-cancellation, and note this is separate from the location-level Auto-refund on cancellation setting for session booking cancellations (see Locations).

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Public page language

The Public page & customer emails card lets you set the language for your public booking page and all transactional emails sent to clients (booking confirmations, reminders, and so on). The dashboard itself stays in English. Select your preferred language from the dropdown and click Save language.

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Danger zone

At the bottom of the Organization tab is the Danger Zone:
  • Delete organization: schedules your organization, all sessions, bookings, clients, and data for permanent removal in 30 days. You must type DELETE to confirm. During that 30-day window a banner is shown across the dashboard and you can click Cancel deletion at any time to fully restore the organization — nothing is actually removed until the 30 days elapse. If this is your only organization, your personal Book2befit login is scheduled for deletion on the same date.
Before scheduling deletion is allowed, the app checks for blockers: an active subscription, upcoming paid bookings, or active client products/passes. These must be resolved first.
Deletion does not cancel active client subscriptions or passes for you — you have to cancel those yourself first. Both scheduling deletion and the actual removal 30 days later re-check for any active client products; if any exist at either point, deletion is blocked (or, for the 30-day removal, deferred indefinitely) until you resolve them.

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Calendar tab

Controls how the session calendar looks and behaves in your dashboard.
Booking lead time, cancellation windows, and auto-refund settings are configured per location. Head to Locations in the sidebar to find them.

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Billing tab

Manage your subscription plan, payment method, and billing history.
  • View your current plan and next renewal date
  • Upgrade or downgrade your plan
  • Switch between monthly and annual billing
  • Download past invoices
See Plan Tiers for a full feature comparison.

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Account & Security

Password changes are managed from your personal Account page, not from Settings. Click your name or avatar in the sidebar to access it.