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After confirming your email, you’re taken through the onboarding wizard at /onboarding. This is a one-time setup that creates your organization. It only takes a couple of minutes.

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Step 1: Company & Contact

Fill in your organization’s details:
FieldRequiredNotes
Company name✓Becomes your organization’s display name
Registration number—Optional, for legal or invoicing purposes
Email—Pre-filled from your account, read-only
Contact phone—Optional contact number for your organization

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VAT registration

If your organization is VAT-registered, check the My company is VAT-registered box and enter your VAT number. You’ll need to verify it via VIES before you can continue — click the Verify button next to the field and it is checked automatically. If you’re not VAT-registered, leave the box unchecked and skip this field entirely.

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Company address

Use the Search address field at the top to find your address. Selecting a result auto-fills the street, postal code, city, and country fields below. You can edit any field manually afterwards, or skip the search and fill them in directly. The address form has the following fields: Street address, Address line 2 (optional), Postal code, City, and Country.

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Billing address

By default, My company address is the same as my billing address is checked. Uncheck it to enter a separate billing address. Check it again to go back to using your company address.

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Step 2: Review & Finish

Review all your details before submitting. Click Back to return to Step 1 and make any changes. When everything looks right, click Finish onboarding.
Nothing is locked after onboarding. You can update all of these details later from Settings → Organization.

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After onboarding

Once your organization is created, you land on the Locations page to start setting up your studio. Here’s what to do next:

Set up your location

Add your address, business hours, and branding for your public booking page.

Create your first activity

Define the class types you offer: HIIT, Yoga, Pilates, etc.

Invite your team

Add coaches and admins to your organization.

Connect Stripe

Accept online payments from clients.

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Joining as a team member

If you were invited to join an existing organization, you skip this wizard entirely. Instead:
  1. Click the invite link in your email.
  2. Create your account (or sign in if you already have one).
  3. You’re added to the organization with the role assigned by the owner.
  4. You land directly on your role’s default view — coaches go to My Schedule, admins and owners go to Dashboard.
See Team & Roles for the full invite flow.

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Creating a second organization

If you already have an organization and want to create another one, click your organization name at the top of the sidebar to open the switcher, then select Create new organization. This takes you back through the same onboarding wizard.