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Documentation Index

Fetch the complete documentation index at: https://docs.book2befit.com/llms.txt

Use this file to discover all available pages before exploring further.

Products let you sell recurring memberships, class packs, and one-time purchases to your clients — with payments handled automatically via Stripe.
The entire Products section requires the Growth plan or above. On Starter, navigating to /products shows an upgrade prompt. See Plan Tiers.

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Product types

TypeDescription
One-timeA single purchase — e.g. a 10-class pack or a drop-in pass
RecurringA subscription billed monthly or annually — e.g. an unlimited membership

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Creating a product

Go to Products and click + New Product.
  1. Enter a product name and optional description.
  2. Set the product type (one-time or recurring).
  3. Add one or more pricing tiers (e.g. Monthly at €49, Annual at €399).
  4. Toggle Is Default on the pricing tier you want pre-selected for clients.
  5. Click Save.
You can add multiple pricing tiers to a single product — useful for offering monthly vs. annual billing on the same membership.

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Syncing with Stripe

After creating a product, click Sync to Stripe to push it to your connected Stripe account. This is required before clients can purchase it online. To update a Stripe-synced product (e.g. change the price), edit it in Book2befit and click Sync to Stripe again.

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Archiving a product

To stop selling a product without deleting it, use Archive. Archived products:
  • No longer appear on the public products page
  • Remain visible in the dashboard for historical reference
  • Existing active subscriptions are not cancelled — clients continue to be billed until they cancel

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Assigning a product to a client

You can manually assign a product to a client from their profile:
  1. Open the client from Clients.
  2. Click Assign Product.
  3. Select the product and pricing tier.
  4. Save.
This is useful for grandfathered pricing, manual onboarding, or free trials.

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Products on the public page

Clients can browse and purchase products at: 
app.book2befit.com/[slug]/products
They’ll need to be logged in to complete a purchase. After purchase, the product appears under their account.

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Managing subscriptions

Active client subscriptions appear in Products → Subscriptions. From here you can:
  • View subscription status (Active · Past Due · Cancelled)
  • Cancel a subscription on behalf of a client
  • Reactivate a cancelled subscription
Stripe retries the charge according to your Stripe retry settings (typically 3–4 attempts over 7 days). If all retries fail, the subscription moves to Past Due. You’ll see this in the subscriptions list.
Free trials are configured at the Stripe product level. Set a trial period in your Stripe dashboard for the relevant price — it flows through to Book2befit automatically.
Yes — from their account page at app.book2befit.com/[slug]/account, clients can view and cancel their active subscriptions.